What are cookies

Cookies are small text files that are placed on your computer by websites that you visit. They’re on our websites to make the websites work better for you, and to help us to understand how people use the website. 

When someone visits this website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the website. These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one visit;
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested;
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are quick;
  • analysing anonymised data to help us understand how people interact with the services so we can make them better; and
  • helping you share the content on social networking websites such as Facebook and Twitter.

We collect this information in a way which does not identify anyone, but the cookies can remember activities and preferences chosen by you and your browser. You can manage cookies by controlling which cookies are saved or by deleting them, if you wish.

ICC UK Cookie Categories

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.  These are summarised as follows:

Category 1: Strictly Necessary Cookies

These cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, for example like shopping baskets or e-billing, cannot be provided.

Category 2: Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: Functionality Cookies

These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Cookies found on this website

Name Purpose Category
has_js Helps us identify if your browser supports scripts. 1
_gat_gtag_UA_116248511_1 Used by Google Universal Analytics to throttle request rate. 2
_ga Used by Google Universal Analytics to distinguish users. 2
_gid Used by Google Universal Analytics to distinguish users. 2

How to disable/manage cookies

Most web browsers allow some control of most cookies through browser settings. We recommend you allow the cookies we set on this website as they help us to provide a better service.

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored. If you set your browser to refuse cookies, please be aware that functionality may be affected and certain features on this website will not work.

To find out more about how to manage cookies, including how to delete them, visit: <>

Full details on the cookies set by Google Analytics are available on the Google website. Google also publishes a browser add-on to allow you to choose whether or not information about your website visit is sent to Google Analytics: